FAQ

Upgrade Policy
We usually charge an upgrade fee for our assets once a year.  The exception to this is if you bought our product within 90 days of the launch date of t...
Fri, 29 May, 2020 at 8:39 AM
Common Shader Issues!
1. Please make certain MSAA is turned off on the main camera, as they rely on the depth buffer. 2. Please make certain Cast Shadows are off on the water Me...
Fri, 27 Dec, 2019 at 6:10 AM
Using/Installing HDRP URP
TO USE AND INSTALL HDRP 1. Install the pipeline from the package manager, (its important to install the correct pipeline version according to unity version...
Tue, 19 May, 2020 at 6:01 PM
Trial & Refund Policy
Trials We describe what our asset does in the asset description, and we also provide example video's of our asset in action. In most cases this is ...
Fri, 29 May, 2020 at 9:13 AM
Unity 3D Performance Optimization
I have lost count of the number of times I have been asked 'why does my scene perform poorly'. The root cause in 99% of cases for poor perform...
Sun, 16 Aug, 2020 at 12:45 PM
How to import using Package Manager in Unity 2020+
In this solution we will cover how to import Gaia Pro using Unity 2020.1 and the Package Manager instead of the asset store. The same approach applies to an...
Wed, 16 Sep, 2020 at 11:02 AM
Out of date package causes errors on import
There is a severe bug with Package Manager that causes it import old versions of our products, instead of the latest version, and this will often manifest i...
Sun, 21 Feb, 2021 at 9:01 AM